A Honeywell smart thermostat is an easy way to better manage how you use your HVAC system. But like any mechanical system, you could occasionally run across a problem. With the digital display, Honeywell smart thermostats can display an error code that certified technicians use to get a better sense of what's wrong. Here are a few of the most likely error codes you could see on your Honeywell smart thermostat.
Error Code e42 for Honeywell Thermostats
You might encounter this error code in the event that your home’s Wi-Fi connection did not supply an IP address for the thermostat to connect to. This can happen if your router fails to perform the Dynamic Host Configuration Protocol, or DHCP. This process automatically sends out the required IP address for your thermostat to link up.
How to Fix Honeywell Thermostat Error e42
You can resolve error code e42 by making sure that your router can complete the DHCP. Assuming it does, you might also have to power cycle the router and complete the initial setup process again with the thermostat. Doing so should ensure the DHCP is delivered and connects to your smart thermostat.
Error Code e02 for Honeywell Thermostats
Error code e02 appears when the password for connecting to your home’s Wi-Fi router is incorrect. When this error code is displayed for 30 seconds, the thermostat’s digital display automatically transitions to the Wi-Fi setup screen so you can try to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you need to do to solve error e02 is verify you’re typing the correct Wi-Fi password when configuring the thermostat.
Honeywell Thermostat Error 40
Error code 40 can show up when the thermostat is notified that a heat pump or air conditioner’s monitoring system has detected a malfunction. For the most part, this happens once the compressor isn’t turning on despite being instructed to. But this error code could also appear if power is disconnected from the outdoor unit for a lengthy period of time. A “High Pressure Fault” error, induced by obstructed airflow, can display this error code. Finally, you could see error code 40 if there’s a problem with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you turn the thermostat off and on again and error code 40 reappears, you should try to get a hold of an experienced technician.
Honeywell Error Code e43
If your Honeywell thermostat shows error code e43, it is unable to communicate with the router, and by extension your Wi-Fi. This can happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reboot the router by unplugging it and leaving it that way for around 30 seconds. The thermostat may also be disconnected if you’ve recently changed the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Thermostat Error e1
Thermostats employ sensors to detect the temperature outdoors and indoors. If a sensor malfunctions, you could notice error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A qualified technician can change out the sensor and reboot the thermostat, which should take care of error code e1.
Honeywell Error Code 11n
Error code 11n can appear in situations where the thermostat is failing to recognize a heating or cooling unit. This can mean that the equipment itself is faulty and unable to maintain a connection to the thermostat. This sometimes happens when the wiring is defective or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A licensed technician can use a voltmeter to assess if there’s a poor electrical connection. In situations where the wiring on your type of HVAC system is bad, the technician can replace it. In situations where the thermostat itself is the source of the error code, it will likely have to be replaced.
Error Code e2 for Honeywell Thermostats
If you see error code e2 show up on your Honeywell smart thermostat, it could mean several different things. Sometimes, one of the sensors responsible for detecting the temperature isn’t working correctly. In other instances, it means the router was disconnected from the outlet before the thermostat completed the setup process.
How to Fix Honeywell Thermostat Error e2
When the error code is a result of sensor failure, a technician will troubleshoot and switch out the damaged sensor. If the problem originates from disconnected power, all you have to do is verify the router remains on throughout the setup process.